"Dr. Drew Nelson is by far, the PT best provider I've partnered with in many years! Dr. Nelson's hands-on approach in assessing the root cause of my injury coupled with a dedicated recovery program was unmatched. I have personally seen Dr. Nelson's one on one attention with his patients before my visits - e.g. his practice within the Manlius YMCA is an ideal setting to offer immediate application of his very effective, customized PT recovery regimen. Until my visits with Dr. Nelson, I have never been to a PT practice which focuses solely on the patient...individually and one on one throughout the appointment. His "director of first impressions" Rebecca is a wonderful team partner as well - truly a reflection of the wonderful care provided at this practice...and a tremendous help with processing all the many variable tasks involving appointments, doctor records and insurance processing. Dr. Nelson's assessment of my injury's needs was spot on and enabled my recovery to be far more timely than I had expected; once he knew where I needed to strengthen areas, I continued his program with great results. Moreover, Dr. Nelson was so convinced of my positive prognosis, there were no unnecessary visit requests! Dr. Nelson was also highly recommended to me from several others within our community - inclusive of athletes and fitness professionals alike. If you're looking for the best in PT care, Dr. Nelson is the one to see; he certainly enabled my recovery back to all of the active things I love the most. He's also a regular presence within the Y always eager to 'check-in' and see how things are progressing both, health-wise and personally. Thank you, Doc and keep up the great care within our community!"
dan e. from Manlius YMCA
Feb 25, 2021
"The BEST place to go for PT, It is a relaxed atmosphere. Not a lot of people. Everyone is friendly, kind and caring. The physical therapists are very knowledgeable. I have been there 4 or 5 times in the last 6 years. Easy access to get in and out of building. I will not go anywhere else. I am a senior citizen. "
Margaret M. from North Syracuse
Dec 28, 2020
"Received PT for elbow pain. Thanks to Steph I'm much better ☺️"
Priscilla B. from North Syracuse
Nov 25, 2020
"I will gladly recommend Pro Active to anyone looking for a good physical therapist . All the therapists are v err ry professional & knowledgeable. They also listen & are empathetic to their patients. The administrattivev assistant is very easy to work with & very flexible in making appointments . "
Frank F. from North Syracuse
Sep 29, 2020
"I definitely recommend PROActive. === I just completed my PT and am very satisfied. It is about a 45 minute drive for me, but the Waterville office was able to schedule my first appointment within a couple days of my call. The physical therapists near me couldn't schedule me for one month. The staff are very nice and are knowledgeable, or are learning, about the latest techniques. The facility bright and clean, the overall atmosphere congenial. My visits were enjoyable, even though I had to "work". PROActive will be my first call if I need PT again. "
Terri W. from Waterville, NY
Sep 22, 2020
"I went to Proactive Physical therapy for my knee and started in March. I worked with Nate and he helped me regain strength in my knee and heal it after surgery. Nate was great giving me helpful exercise and things to help me. With out Nate I would not have made as much progress on my knee as I did. I had a great experience here and would recommend to anyone I know!!! "
Amanda B. from North Syracuse
Sep 03, 2020
"Nate worked with my 16 year old son who suffered a series of ankle sprains over 18 months playing soccer. Nate was our 4th pt and he was the only one who correctly diagnosed the root causes of my son’s injuries and then developed a treatment plan that combined balance work, the strength and flexibility exercises. Nate worked closely with our local strength coach to augment our twice weekly session. More importantly Nate also helped my son deal with the psychological and emotional issues of recurrent injuries. My son has returned to elite soccer competition and is doing quite well. Thank you Nate. "
Steve E. from North Syracuse
Dec 12, 2019
"Dr. Drew Nelson was amazing. Having spent a career in the US Army, I have been involved with physical therapy before, but Dr. Drew is on a whole other level. His depth of knowledge, his understanding of patient goals, his ability to motivate, and his desire to reach patient goal's, set him head and shoulder's above any other PT I have ever met. I had a total knee replacement and doubted, at times, my ability to get back to the activity level that I needed. Because of Dr. Drew, 6 months after surgery, I was promoted to the next belt in Teakwondo, my repaired leg can lift almost 80 percent of my good leg and I am awaiting approval from the surgeon to begin running after more than 4 years that pain kept me from my favorite pastime. Best of all my two small boys have a dad who throws ball with them, kicks the ball with them, and explored the woods and the ski slopes with them. Thank you Dr. Drew. "
Kevin H. from Manlius YMCA
Sep 24, 2019
"I recently have been to Pro Active for back issues. I saw Nate Loughlin and was really impressed with not only his knowledge but his honest concern with how I felt. I have seen other therapists and this is the place I will always come back too. Thanks guys!!"
Teresa V. from North Syracuse
Aug 23, 2019
"Nate was absolutely wonderful!! I would highly recommend them as they are knowledgeable, courteous, and very professional. The excerises were provided by email and went over in detail. They were easy enough to remember and only was changed slightly as I was starting to feel better to keep me moving in the correct direction. I feel so much better and am still doing some of the exercises to keep my progress going even after graduating from physical therapy. Thank you!!"
Dawn Handley from North Syracuse
Aug 05, 2019
"Wonderful experience. My therapist, Dr. Drew Nelson, was very professional and knowledgeable. With all his expertise my rotator cuff is on the mend. I also love the convenience of being in the YMCA. "
Kathryn N. from Manlius YMCA
Jun 18, 2019
"After several months of PT @ a different facility with minimal progress, I was then referred to Dr Nate Loughlin for treatment of carpal tunnel symptoms. I was impressed at my first appointment with different exercises, the interest taken in what I was saying about symptoms and was given many suggestions and just taking the time to explain things was greatly appreciated and I couldn’t wait for my next appointments and most of all I am very satisfied with the progress made between the first appointment and the last and when symptoms become intense I now know different ways to find some relief. Thankyou Dr Nate Loughlin for your patience, expertise and of course the awesome office environment. ProActive is highly recommended."
Linda B. from North Syracuse
Nov 07, 2018
"I have been to proactive pt afterseveral injuries that required surgery. The staff there is great and keeps working with you throughout your therapy unlike several other therapists I saw that showed me some exercises and then paid little attention to me. Nate and his staff work with you and have realistic exercises you can work on at home not just at the office. I saw a 100% decrease in pain and a huge improvement in my range of motion. I highly recommend Proactive Physical therapy. "
Randy H. from North Syracuse
Nov 06, 2018
"I would recommend PROActive in North Syracuse to anyone who needs physical therapy. Dr. Nate Loughlin is a genial man and easy to get along with. He makes a good case for exercise being beneficial for everyone, not just for those with a problem or making a recovery. He explains things, listens to you, and what I appreciated most, is very encouraging. Dr. Nate also has good staff who likewise give you great individualized care. The time I spent at PROActive was well worth it. I learned many valuable exercises which have really helped me, and I am better off knowing what they taught me there. PROActive’s building is not large, yet it is very conveniently located for anyone living in or near North Syracuse and Cicero."
Sue F. from North Syracuse
Jul 19, 2018
"I am so glad to have been sent to PRO Active physical therapy. I had a pain in my shoulder and arm and now I am feeling much better. Do your excersizes at home in between appointments and you will be good as new. Thanks so much!"
Mary H. from North Syracuse
Mar 03, 2018
"I was able to get am appointment the day after I called, and did not even need a referral from my doctor. In 2 weeks I was back to normal. I highly recommend PROActive PT!"
Irene C. from Clinic / Headquarters
Nov 27, 2017
"Highly Recommended! I have been there for several injuries - low back sprain and after knee surgery. Both times I was high satisfied an reached all my goals!"
Greg S. from Clinic / Headquarters
Jun 29, 2017
"What an awesome atmosphere! From day 1, I felt very comfortable and got to know the staff and other patients well. I would recommend this group to all of my friends and family!"
Jennifer W. from Clinic / Headquarters
May 23, 2017
"Very impressed with the level of expertise of Dr. Nate and the other staff. I have dealt with knee pain for years and wanted to avoid surgery. I attended only 1 session per week (they even had even hours!) and was back to walking without pain in 5 weeks! Highly recommend before anyone seriously considers surgery!"
Sarah H. from Clinic / Headquarters
May 20, 2017
"In only a few sessions, I was able to meet all of my goals. I was educated on how the body works and what I needed to do to stay healthy!"
Christine L. from Clinic / Headquarters
May 04, 2017
"Five years ago, I had an injury which left me disabled due to back pain. I could not enjoy life. The staff at PROActive sat down with me, listened, and gave me hope. I can now walk through the neighborhood and play with my grandchildren. What a terrific experience!"
John H. from Clinic / Headquarters
May 04, 2017